Last Updated: June 29, 2026

Mazi Stays ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, browse our vacation rentals, inquire about a stay, subscribe to our communications, or complete a booking through our website or third-party booking platforms.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Reservation inquiries
• Newsletter subscription information
• SMS marketing opt-in information

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on the website
• Referring websites
• General location information
• Website interaction data

2. How We Collect Information

We collect information when you:

• Browse our website
• Search availability
• Submit an inquiry
• Complete a reservation through our booking platform
• Join our email list
• Opt in to SMS communications
• Contact us by email or website forms

We also collect certain information automatically through cookies and similar tracking technologies.

3. How We Use Your Information

We may use your information to:

• Respond to inquiries
• Process reservation requests
• Send booking confirmations and updates
• Deliver guest communications before and after your stay
• Send newsletters and promotional emails if you opt in
• Improve our website and guest experience
• Analyze website traffic and marketing performance
• Comply with legal obligations

4. Reservations & Payments

Guests may check availability and book stays through our website.

Reservations and payment processing are securely handled by Hospitable and its integrated payment providers.

Mazi Stays does not collect, store, or process your payment card information. Payment information is managed securely by Hospitable and its payment partners in accordance with their own privacy and security policies.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to improve website performance, understand visitor behavior, and measure marketing effectiveness.

These technologies may include:

• Google Analytics
• Google Search Console
• Meta Pixel
• TikTok Pixel
• Klaviyo
• Microsoft Clarity

You may control or disable cookies through your browser settings at any time.

6. Third-Party Services

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party providers that help us operate our business, including:

• Hospitable
• Payment processors
• Email marketing providers
• SMS communication providers
• Website analytics providers
• Advertising platforms
• Legal authorities when required by law
• A successor organization if our business is transferred or sold

7. Email & SMS Communications

Email Communications

If you subscribe to receive emails from Mazi Stays, we may send:

• Reservation confirmations
• Guest information
• Property updates
• Travel inspiration
• Promotional offers
• Company news

You may unsubscribe at any time using the unsubscribe link included in every marketing email.

SMS Communications

If you choose to receive SMS communications, you agree to receive recurring text messages regarding:

• Reservation updates
• Guest communications
• Property information
• Promotional offers

Message frequency varies.

Message and data rates may apply.

Consent is not required to make a reservation.

Reply STOP at any time to unsubscribe.

8. Children's Privacy

Our website and services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under 18.

If you believe we have collected information from a child, please contact us and we will promptly remove the information.

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Complete reservations
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

You may request deletion of your personal information by contacting us.

10. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent
• Opt out of marketing communications
• Request a copy of your personal information

To exercise your rights, please contact us using the information below.

12. International Visitors & GDPR

If you are located within the European Union or another jurisdiction with applicable privacy laws, you may have additional rights regarding your personal information, including:

• Access
• Correction
• Erasure
• Restriction of processing
• Data portability
• Objection to processing

You also have the right to file a complaint with your local supervisory authority.

13. Changes To This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our website after changes are posted constitutes your acceptance of those changes.

14. Contact Us

If you have questions regarding this Privacy Policy or how we handle your information, please contact us:

Mazi Stays

Email: hello@mazistays.com

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